Perancangan Tata Kelola Teknologi Informasi Sistem Pemerintahan Berbasis Elektronik Domain Dss Pada Cobit 5 (studi Kasus : Diskominfotik Kbb)

Elviera Mahayati Haris, Irfan Darmawan, Rahmat Mulyana

Abstract

Abstrak Penerapan Sistem Pemerintahan Berbasis Elektronik (SPBE) di Kabupaten Bandung Barat (KBB), Diskominfotik KBB mempunyai peranan dalam membantu meningkatkan nilai indeks SPBE di KBB yaitu dengan melakukan perancangan tata kelola TI SPBE. Dalam praktik tata kelola TI SPBE penelitian ini menggunakan kerangka kerja COBIT 5 dan berlandaskan kepada Peraturan Presiden No. 95 Tahun 2018 mengenai SPBE. Fokus pada penelitian ini adalah domain Deliver Service Support (DSS) yang kemudian diprioritaskan berdasarkan 3 aspek pendekatan untuk menentukan prioritas proses yaitu kepatuhan terhadap regulasi, penyelarasan strategis, dan penilaian risiko. Perancangan tata kelola TI SPBE dilakukan karena hasil dari penilaian indeks SPBE memiliki nilai kematangan secara keseluruhan sebesar 2,61. Tujuan dari perancangan tata kelola TI SPBE yaitu untuk membantu meningkatkan nilai indeks SPBE di KBB, peningkatan nilai indeks kematangan SPBE berfokus pada domain kebijakan SPBE dan tata kelola SPBE. Hasil dari penelitian ini yaitu berupa dokumen rekomendasi perancangan people, process, dan technology. Hasil rancangan people berupa penambahan posisi jabatan, deskripsi kerja dan kompetensi SDM. Hasil rancangan process berupa kebijakan tata kelola TI SPBE, Standar Operational Procedure (SOP) dan satu instruksi kerja cara pengoprasian tools. Hasil rancangan technology menghasilkan tools yang dapat digunakan dalam penerapan tata kelola TI SPBE. Pengaruh terhadap penilaian perancangan tata kelola dapat meningkatkan nilai indeks kematangan SPBE, peningkatan tersebut sebesar 0,06 atau 2,27%. Kata Kunci : Tata Kelola TI, SPBE, Peraturan Presiden No 95 Tahun 2018, COBIT 5, DSS. Abstract The implementation of e-Government in KBB, Diskominfotik KBB has a role in helping to increase the value of egovernment index, by designing IT governance for e-Government. In practice of IT governance for e-Government this research uses the COBIT 5 framework and based on Peraturan Presiden No. 95 Tahun 2018 related to eGovernment. The focus of this research is the Deliver Service Support (DSS) domain which is then prioritized based on 3 aspects of the approach to determine process priorities, that is compliance with regulations, strategic alignment, and risk assessment. The governance design of e-Government is carried out because the result of the assessment of the e-Government index at KBB has an overall maturity value of 2,61. The goal of IT governance design for e-Government is to help increase the e-Government index value in KBB, increasing the e-Government maturity index value focuses on the e-Government policy domain and governance of e-Government. The result of this research is a recommendation for people, process, and technology. The result of the design of people is in the form of adding job description and HR competencies. The results of the design process are in the form of IT governance of e-Government regulation compliance, Standard Operational Procedures (SOPs) and work instruction on how to operate tools. The result of the technology design produce tools that can be used in implementing IT governance for e-Government. The effect on the assessment of governance design can increase the e-Government maturity index value, an increas of 0,06 or 2,27%. Keywords: IT Governance, e-Government, Peraturan Presiden No. 95 Tahun 2018, COBIT 5, DSS.

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