Designing Employee Performance Appraisal Using 360 Degrees Feedback And Analytical Hierarchy Process (ahp) Methods At Dp3ap2kb Of Lebak Regency, Banten Province

Abstract

DP3AP2KB (Dinas Pemberdayaan Perempuan, Perlindungan Anak, Pengendalian Penduduk, serta Keluarga Berencana) is a government institution in the regency level under the Ministry of Women Empowerment and Child Protection (MoWECP). This institution is closely related to society, so that these employees are required to have good performance. DP3AP2KB implements employee performance appraisal. However, the performance appraisal is still carried out in a top-down way, which is causing the appraisal to have a bias factor. So that in this study was improved by using the AHP (Analytical Hierarchy Process) and the 360-Degree Feedback methods. The results of weighting for each sub-competency are as follow: 20.04% for service orientation, 22.3% for integrity, 14.68% for commitment, 18.73% for discipline, 15.27% for teamwork, and 8.98% for leadership. And the following are the results of weighting for each appraiser: 53.28% for superiors, 15.54% for peers, 26.04% for self-assessment, and 5.13% for subordinates. The results of the proposed assessment that using the integration of AHP and the 360-Degree Feedback methods can eliminate bias factors, make the assessment accurate, credible, and more objective. Keyword: Performance Appraisal, Employee Performance, Importance Weight, 360-Degree Feedback, AHP (Analytical Hierarchy Process)