Improvement I-gracias Mobile Website Using User- Centered Design (ucd) Methods
DOI:
https://doi.org/10.34818/eoe.v9i3.17992Abstract
Abstract At this time the growth of technology has increased rapidly to encourage the development of mobile technology. Today mobile phones have become the gadgets that are most often used. Itwas stated that Indonesia is one of the countries that access the internet the most and it is predicted that 67% of connections are accessed via mobiledevices. In this case, the integrated academic information system Telkom University website (I-Gracias), has a fairly serious problem when accessed via a special smartphone device on the TA/PA menu, many students complain about existing problems. The userinterface design pattern method was applied to define problems and provide concrete design solutions to solve existing problems. To find user habits and needs, the User Centered Design method is applied which focuses on the product from the user's point of view, user needs, user habits, and user experience. The results of this research the mobile version of the menu TA/PA which received a good response from students, thisrefers to usability testing using the System Usability Scale and get the final score of SUS was 81.18. Keywords: Mobile, Menu TA/PA, I-Gracias, User Interface (UI) Pattern, User Centered Design (UCD), System Usability Scale (SUS)References
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