Kharisma, Dwita Nurhaliza, Telkom University, India

• eProceedings of Engineering Vol. 6 No. 2 (2019): Agustus 2019 - Program Studi S1 Teknik Industri
  Analysis Of Patient Satisfaction Toward Clinic Services Using Integration Of Service Quality And Kano Model (a Study Of Patients At Klinik Harapan Sehat In Cianjur)
  Abstract  PDF