Widjanarko, Tulusiani, Telkom University, Indonesia

• eProceedings of Engineering Vol. 6 No. 2 (2019): Agustus 2019 - Program Studi S1 Teknik Industri
  Usulan Perbaikan Sistem Customer Relationship Management (crm) Cv. Bearpath Berdasarkan Pertimbangan Iso 9001:2015 Klausul 8.2.1 Dengan Metode Business Process Improvement
  Abstract  PDF