THE INFLUENCE OF OVERTIME TO WORK-FAMILY CONFLICT AND JOB PERFORMANCE IN WITEL BOGOR OF PT TELKOM INDONESIA

Noviana Putri Kusumasari, Ratri Wahyuningtyas

Abstract

Overtime phenomenon occurs all over the world. Increased workload, work pressure and decreasing the boundary between work and home cause overtime to be reasonable for most employees. Overtime is often an effort to improve work performance. Various research proves the health implications of overtime implementation. In addition, overtime due to work demands leads to an inadequate personal time requirement that causes work-family interference (WFI).

Telkom as a telecommunication company in Indonesia face so many business challenges from time to time. This challenge resulted the needs to innovate and work quickly which causes the practical of overtime becomes natural. However, further analysis of the effects of overtime is needed, in this case on the work family conflict and work performance.

The purpose of this study is examine the condition of overtime, work family conflict and work performansi in Telkom Bogor, and analyse the influence of overtime to work family conflict dan job performance. Descriptive analysis is used to examine variables condition while causal analysis with Causal Step followed by Sobel Test (Product Coefficient) is used to test the relationship between variables. The results showed that overtime has a positive effect on job performance where has no effect on work family conflict. However, work-family conflicts have a negative effect on work performance.

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