EFFECT OF TAX SERVICE QUALITY AND TAX SANCTIONS AGAINTS VEHICLE TAXPAYER COMPLIANCE AT THE SAMSAT OFFICE OF GARUT DISTRICT

Lina Nurlaela, Mulyaningsih Mulyaningsih, Irfan Rizki Gumilar, Alam Avrianto

Abstract

This study aims to determine the effect of Quality Tax Service and Tax Sanctions Against Vehicle Taxpayer Compliance At Garut SAMSAT Office in the year 2013 until 2016. The research method used in this research is descriptive analysis method with quantitative approach. Population in this research is Vehicle Taxpayer registered at SAMSAT Office of Garut Regency and sample used is counted 100 respondents. Quality of Tax Service and Tax Sanction affect to Vehicle Taxpayer Compliance.

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