Potential Market, Elektronik Word Of Mouth (e-wom ), Media Sosial Yang Mempengaruhi Citra Destinasi Dan Berdampak Kepada Minat Berkunjung Ke Taman Wisata Hutan Mangrove Sebalang, Desa Tarahan, Lampung Selatan.

Authors

  • Jella Zumalia Fitr Telkom University
  • Putu Nina Madiawati Telkom University

Abstract

Abstrak Penelitian ini bertujuan untuk mengetahui potential market, elektronik word of mouth (e-wom), media sosial yang mempengaruhi citra destinasi dan berdampak kepada minat berkunjung ke taman wisata hutan mangrove sebalang, desa tarahan, lampung selatan. Metode penelitian yang digunakan adalah metode kuantitatif yang bersifat verifikatif, Teknik pengumpulan data dilakukan melalui kuesioner dengan jumlah sampel 100 orang. Metode analisa yang digunakan dalam penelitian ini yaitu Partial Least Square (PLS) Menunjukan bahwa pengaruh Citra Destinasi (CD) terhadap Minat Berkunjung (MB) sebesar 0,776, Elektronik Word Of Mouth (EWOM) terhadap Citra Destinasi (CD) sebesar 0,377, Media Sosial (MS) terhadap Citra Destinasi (CD) sebesar 0,165, dan Potential Market (PM) terhadap Citra Destinasi (CD) sebesar 0,361. Kemudian pengaruh terbesar kedua adalah Elektronik Word Of Mouth (EWOM) terhadap Minat Berkunjung (MB) sebesar 0,292, Media Sosial (MS) terhadap Minat Berkunjung (MB) sebesar 0,128, dan Potential Market (PM) terhadap terhadap Minat Berkunjung (MB) sebesar 0,280. Kata Kunci : Potential Market, Elektronik Word Of Mouth, Media Sosial, Citra Destinasi, Minat Berkunjung. Abstract This study aims to determine the potential market, electronic word of mouth (e-wom), social media that affect the image of the destination and have an impact on the interest in visiting the Sebalang mangrove forest tourism park, tarahan village, south Lampung.The research method used is a quantitative method that is verification. Data collection techniques were carried out through a questionnaire with a sample of 100 people. The analytical method used in this study is Partial Least Square (PLS). Shows that the influence of Destination Image (CD) on Visiting Interest (MB) of 0.776, Electronic Word Of Mouth (EWOM) on Destination Image (CD) of 0.377, Social Media (MS) of Destination Image (CD) of 0.165, and Potential Market (PM) to the Destination Image (CD) of 0.361. Then the second biggest influence is Electronic Word Of Mouth (EWOM) on Visiting Interest (MB) of 0.292, Social Media (MS) on Visiting Interest (MB) of 0.128, and Potential Market (PM) on Visiting Interest (MB) of 0.280 . Keywords: Potential Market, Electronic Word Of Mouth, Social Media, Destination Image, Visiting Interest.

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Published

2020-12-01

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Section

Program Studi S1 Ilmu Administrasi Bisnis