Pengaruh Knowledge Management, Skill, Dan Attitude Terhadap Kinerja Karyawan Divisi Estate Management Pt Jababeka Infrastruktur Water Treatment Plant Ii Cikarang

Dina Hanoum Salsabila, Anita Silvianita

Abstract

Abstrak
Pada Era Globalisasi saat ini, dimana berbagai aspek kehidupan mengalami perubahan dan berkembang secara pesat.
Perusahaan perlu memiliki kemampuan dan kesiapan untuk beradaptasi dengan segala perubahan yang terjadi, agar
perusahaan bisa terus bertahan dalam melangsungkan hidup dan bersaing secara unggul dengan perusahaan lain,
dengan meningkatkan sumber daya manusia yang ada di perusahaan. Knowledge Management, Skill, dan Attitude
menjadi aspek yang dapat mempengaruhi Kinerja Karyawan. Penelitian ini dilakukan untuk mengetahui pengaruh
Knowledge management, Skill, dan Attitude terhadap kinerja karyawan Divisi Estate Management PT Jababeka
Infrastruktur Water Treatment Plant II Cikarang.
Penelitian ini menggunakan metode kuantitatif dengan analisis deskriptif. Pengambilan sampel dilakukan
dengan teknik sampling jenuh dengan jumlah responden sebanyak 20 orang karyawan tetap Divisi Estate
Management PT Jababeka Infrastruktur Water Treatment Plant II Cikarang. Teknik analisis data yang digunakan
adalah analisis deskriptif dan analisis regresi linear berganda.
Berdasarkan hasil analisis di dalam penelitian ini pada Divisi Estate Management PT Jababeka Infrastruktur
Water Treatment Plant II Cikarang diperoleh hasil analisis deskriptif mengenai variabel Knowledge Management,
Skill, Attitude, dan Kinerja Karyawan dalam kategori Baik. Terdapat pengaruh positif secara parsial Knowledge
Management terhadap Kinerja Karyawan sebesar 53,3%, Skill terhadap Kinerja Karyawan sebesar 25,5%, Attitude
terhadap Kinerja Karyawan sebesar 1,9%, dan terdapat pengaruh positif dan signifikan secara bersama-sama
Knowledge Management, Skill, dan Attitude terhadap Kinerja Karyawan sebesar 80,7% dan 19,3% dipengaruhi oleh
faktor lain yang tidak diteliti dalam penelitian ini.
Penulis menyarankan agar Divisi Estate Management PT Jababeka Infrastruktur Water Treatment Plant II
Cikarang dapat menyampaikan knowledge management secara menyeluruh dan melatih karyawan dalam memahami
knowledge management yang ada dengan menggunakan teknologi yang telah disediakan oleh perusahaan, serta
memberikan pelatihan khusus kepada karyawan berupa pelatihan soft skill seperti problem solving dalam
menghadapi pekerjaan yang diberikan, sehingga karyawan dapat terlatih berpikir cepat dan solusi dapat segera
ditemukan, juga diadakannya pelatihan dan perbaikan sikap kerja, sehingga dengan perbaikan tersebut karyawan
dapat bekerja dengan respon yang baik sedangkan untuk kinerja karyawan dapat dengan melakukan controlling satu
minggu atau sekali dalam satu bulan atas setiap pekerjaan yang dilakukan oleh karyawan.
Kata kunci: Knowledge Management, Skill, Attitude, Kinerja Karyawan.
Abstract
In this era globalization, where many aspects of life change and growing fast. Companies need to have the ability
and readiness to adapt every change that could happened, make the company can continue to survive in sustaining
life and have competitive advantage with other companies, by improving the quality of human resources in the
company. Knowledge Management, Skill, and Attitude are aspects that can affect Employee Performance. This study
was conducted to determine the effects of Knowledge Management, Skill, and Attitude on Employee Performance in
Estate Management PT Jababeka Infrastruktur Water Treatment Plant II Cikarang.
This study uses quantitative metode with descriptive analysis. Sampling using saturated sample technique
method, with the number of respondents is 20 permanent employees in Estate Management PT Jababeka
Infrastruktur Water Treatment Plant II Cikarang. The technique of analysis using multiple linear regression analysis.
Based on the results of the analysis conducted by researches in Estate Management PT Jababeka Infrastruktur
Water Treatment Plant II Cikarang obtained the results of descriptive analysis of Knowledge Management Skill, and
Employee Performance is in the Good category. There is positive affects and significant partially regarding
Knowledge Management on Employee Performance is 53,3%, Skill on Employee Performance is 25,5%, Attitude on
Employee Performance is 1,9% and there is positive affects and significant influence simultaneously regarding
Knowledge Management, Skill, and Attitude on Employee Performance is 80,7% while the remaining 19,3% is
influenced by other factors not examined in this study.
Researchers suggest that the Estate Management PT Jababeka Infrastruktur Water Treatment Plant II
Cikarang could deliver knowledge management thoroughly and train employees in understanding of knowledge
management using technology provided by the company, as well as providing exclusive training to employees in the
form of soft skill training such as problem solving in dealing with jobs given by the sompany, make that trained
employees can think quickly and solutions can be found immediately, also holding training and improving work
attitudes, so that with these improvements employees can work with a good response, while for employee
performance, they can control one week or once a month on every job performed by the employee.
Keywords: Knowledge Management, Skill, Attitude, Employee Performance.

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