Pengaruh Commuting Stress terhadap Turnover Intention dengan Burnout sebagai Variabel Mediasi (Studi Kasus pada Karyawan di Wilayah Bandung Raya)
Abstract
Stres perjalanan (commuting stress) merupakan isu krusial bagi pekerja di kawasan Bandung Raya. Durasi
perjalanan yang panjang dan kemacetan berpotensi memicu kelelahan kerja (burnout) dan meningkatkan niat untuk
berhenti kerja (turnover intention). Oleh karena itu, penelitian ini bertujuan menganalisis hubungan antara
commuting stress, burnout, dan turnover intention, serta menguji peran mediasi burnout dalam hubungan tersebut.
Menggunakan pendekatan kuantitatif eksplanatori, penelitian ini mengambil sampel sebanyak 160 karyawan yang
dipilih melalui teknik nonprobability sampling dengan metode purposive sampling berdasarkan formula Hair. Data
yang dikumpulkan melalui kuesioner dianalisis menggunakan Partial Least Square-Structural Equation Modeling
(PLS-SEM) dengan bantuan perangkat lunak SmartPLS versi 4.0.
Kata Kunci: burnout, commuting stress, karyawan, mediasi, turnover intention
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