The Influence Of Social Media Marketing Activities On The Intention To Purchase Skintific Skincare Products

Authors

Abstract

The rapid growth of digital technology and social media has fundamentally changed the way consumers engage with brands, especially in the beauty industry. Skintific serves as a strong example of how a skincare brand can effectively use platforms like TikTok to boost visibility, enhance brand value, and increase consumer interest in purchasing. This research explores how Social Media Marketing Activities (SMMA) influence consumers’ Purchase Intention, with Brand Equity and electronic Word of Mouth (eWOM) acting as mediating factors. Using a quantitative method, data were gathered from 400 followers of Skintific’s official TikTok account and analyzed through Structural Equation Modeling– Partial Least Squares (SEM-PLS) with SmartPLS software. The results indicate that SMMA has a significant effect on both Brand Equity and eWOM, and that these two variables play a mediating role in influencing Purchase Intention. Academically, this study contributes to the growing body of literature on digital marketing and consumer behavior, while practically offering insights for beauty brands to make better use of social media particularly TikTok as a strategic tool for building brand strength and encouraging purchasing decisions. KeyWords : Social Media Marketing Activities, eWOM, Brand Equity, Purchase Intention, TikTok..

References

Camilien, F., A., & Indrawati. (2023). The Effect of E-Wom Brand Image on Purchase Decisions: ndrA Study at Inglot Halal Nail Polish. International Conference on Sustainable Collaboration in Business, Technology, Information, and Innovation (SCBTII 2023).

Chaffey, D., & Ellis-Chadwick, F. ( 2019). Digital Marketing. London: Pearson Education.

Cheng-Hsun Ho, W. W. (2011). ROLE OF INNOVATIVENESS OF CONSUMER IN . International Journal of Electronic Business Management, 10. Hämtat från https://www.researchgate.net/publication/263351407_Role_of_Innovativeness_of_Consumer_in_Relationship_between_Perceived_Attributes_of_New_Products_and_In tention_to_Adopt den 01 November 2024

Claes Fornell, D. F. (february 1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, Vol. 18, No. 1 (Feb., 1981), pp. 39-50, 13. doi:https://doi.org/10.2307/3151312 Databoks. (den 16 January 2024). Berapa Penjualan Mobil Listrik di Indonesia? Trasportasi & Logistik , s. 1. Hämtat från https://databoks.katadata.co.id/transportasilogistik/statistik/799fbb48ed5753f/penjualan-mobil-listrik-di-indonesia-melonjakpada-akhir-2023 den 16 October 2024

Davis, F. D. (September 1989). Perceived Usefulness, Perceived Ease of Use, and User

Acceptance of Information Technology. Information Technology, 23. doi:https://doi.org/10.2307/249008

Dodds, W. B. (1996). Perceived Value: A Dimension of the Consumer Risk Construct.

American Journal of Business, 15 - 22.

doi:https://doi.org/10.1108/19355181199600001

Donald L. Amoroso, R. A. (2015). Exploring the Personal Innovativeness Construct: the roles of ease of use, satisfication and attitudes. Asia Pacific Journal of Information Systems, 662-685. doi:http://dx.doi.org/10.14329/apjis.2015.25.4.662

Edward L. Deci, R. M. (1985). Intrinsic Motivation and Self-Determination in Human

Behavior. New York: Springer Nature Link. doi:10.1007/978-1-4899-2271-7

Emiliano Pipitone, S. C. (2021). ALife Cycle Environmental Impact Comparison between. Sustainability, 32. doi:https://doi.org/10.3390/su131910992 EV Volumes. (den 10 10 2023). EV-volumes—The electric vehicle world sales database. Hämtat från EV-volumes: https://www.ev-volumes.com/ den 02 10 2024

Farheen Ehsan, S. H. (2024, June 29). Assessing Policy Influence on Electric Vehicle Adoption in China: An In-Depth Study. Energy Strategy Reviews, 54. doi:10.1016/j.esr.2024.101471.

Fitzgerald, K.-J. S. (2020). Guidelines for Conducting Software Engineering Research. i G. H. Michael Felderer, Contemporary Empirical Methods in Software Engineering (s. 520). Rio de Janeiro, brazil: Springer. doi:https://doi.org/10.1007/978-3-030-32489- 6_2

Fowler, F. J. (2009). Survey Research Methods (4th ed.). Thousand oaks: SAGE.

doi:https://doi.org/10.4135/9781452230184

GAIKINDO. (den 23 September 2024). Indonesia BEV and PHEV by Brand Whole Sales, January – August 2024. Wholesale, s. 1. Hämtat från

https://www.gaikindo.or.id/indonesia-bev-and-phev-by-brand-whole-sales-januaryaugust-2024/ den 07 October 2024Gerring, J. (2006). Case Study Research. Boston: Cambridge University Press.

doi:https://doi.org/10.1017/CBO9780511803123

Ghozali, I. (2018). Aplikasi analisis multivariate dengan program IBM SPSS 25. Semarang: Universitas Diponegoro. Hämtat från

http://library.matanauniversity.ac.id/matanalib/index.php?p=show_detail&id=4962

den 29 October 2024

Hair, J., Hult, G., Ringle, C., & Sarstedt, M. ( 2017). A Primer on Partial Least Squares Structural Equation Modelling. London: Sage.

Hassan, M., & Sohail, M. S. (2021). The Influence of Social Media Marketing on Consumers’ Purchase Decision: Investigating the Effects of Local and Nonlocal Brands. SSRN Electronic Journal, -. doi:https://doi.org/10.2139/ssrn.3922016

Hatane Semuel, A. S. (2014). ANALISIS eWOM, BRAND IMAGE, BRAND TRUST DAN MINAT BELI PRODUK SMARTPHONE DI SURABAYA. -, 54. doi: https://doi.org/10.9744/pemasaran.8.2.7-54

Huang, X. L.-L. (den 05 July 2021). The influence of knowledge management on adoption intention of electric vehicles: perspective on technological knowledge. Industrial Management & Data Systems, 121 No. 7, 1481-1495. doi:https://doi.org/10.1108/IMDS-07-2020-0411

Downloads

Published

2026-08-01

Issue

Pages

5222 - 5229

Section

Prodi S1 International ICT Business