Green Brand Image dan Persepsi Greenwashing terhadap Green Purchase Intention pada Konsumen Gen Z Produk Fashion Uniqlo

Penulis

  • Muhammad Fairuz Fahar Hadyan
  • Rah Utami Nugrahani

Abstrak

Industri fashion saat ini menghadapi tekanan besar untuk mengadopsi praktik berkelanjutan seiring meningkatnya kesadaran lingkungan global, khususnya di kalangan Generasi Z. Penelitian ini bertujuan untuk menganalisis pengaruh green brand image dan persepsi greenwashing terhadap green purchase intention pada konsumen Generasi Z produk fashion UNIQLO di Kota Bandung. Metode penelitian yang digunakan adalah deskriptif kuantitatif dengan pendekatan asosiatif. Data dikumpulkan melalui kuesioner daring terhadap 385 responden yang dipilih menggunakan teknik purposive sampling. Analisis data dilakukan dengan regresi linear berganda, uji T, dan uji F. Hasil penelitian menunjukkan bahwa green brand image berpengaruh positif dan signifikan terhadap niat beli hijau. Sementara itu, persepsi greenwashing juga memiliki pengaruh signifikan; meskipun terdapat skeptisisme, niat beli tetap terjaga karena dominasi brand equity UNIQLO di mata konsumen. Secara simultan, kedua variabel berpengaruh signifikan terhadap green purchase intention sebesar 62,7%. Kesimpulannya, citra merek hijau yang kuat merupakan pendorong utama minat beli, namun perusahaan perlu meningkatkan transparansi informasi untuk meminimalkan persepsi negatif. Kata Kunci: green brand image, greenwashing, green purchase intention, Gen Z, UNIQLO

Referensi

AP News. (2023). *Shein investigated by Italian authority over greenwashing claims.* https://apnews.com/article/shein-environmental-green-washing-italy1a570bf8ec67234330719af100ed2093

Beautynesia. (2024, April). *Greenwashing, wastra, dan industri fashion Indonesia di 2024.* https://www.beautynesia.id/fashion/fashion-update-greenwashing-wastra-dan-industri-fashionindonesia-di-2024/b-284466

Belch, G. E. (2004). *Advertising and promotion: An integrated marketing communications perspective.* McGraw-Hill.

Business Perspectives. (2024). *Factors influencing consumers’ willingness to pay more for green convenience goods in Indonesia.* https://www.businessperspectives.org/index.php/journals/innovativemarketing/issue-463/factors-influencing-consumers-willingness-to-pay-more-for-green-conveniencegoods-in-indonesia

Chatterjee, A., & Bhatia, S. (2020). Greenwashing: Consumers’ behavioral responses to deceptive eco-friendly claims. *Asian Journal of Business Ethics, 9*(2), 119–140.

Chen, Y.-S. (2010). The drivers of green brand equity: Green brand image, green satisfaction, and green trust. *Journal of Business Ethics, 93*(2), 307–319.

Dagher, G., & Itani, O. (2014). Factors influencing green purchasing behavior: Empirical evidence from the Lebanese consumers. *Journal of Consumer Behaviour, 13*(3), 188–195.

Delmas, M. A., & Burbano, V. C. (2011). The drivers of greenwashing. *California Management Review, 54*(1), 64–87.

Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers’ product evaluations. *Journal of Marketing Research, 28*(3), 307–319.

DRD Jakarta. (2021). *Pengaruh green advertising terhadap niat beli Gen Z perempuan di Jakarta.*

https://drdjakarta.id/jrj/index.php/jurnalDRD/article/view/34

Earth.org. (2023). *Fast fashion brands and greenwashing.* https://earth.org/fast-fashion-brands-greenwashing/

ESG Now – Republika. (2023). *Pelaku fast fashion Inggris janji akan tinjau ulang klaim ramah lingkungan.*

https://esgnow.republika.co.id/berita/sb9nw0463/pelaku-fast-fashion-inggris-janji-akan-tinjau-ulangklaim-ramah-lingkungan

Ferdinand, A. (2014). *Metode penelitian manajemen: Pedoman penelitian untuk penulisan skripsi, tesis, dan disertasi ilmu manajemen.* Badan Penerbit Universitas Diponegoro.

Fong Ng, P., Butt, M. M., Khong, K. W., & Ong, F. S. (2014). Antecedents of green brand equity: An integrated approach. *International Journal of Business and Society, 15*(2), 295–312.

Fuller, D. A. (1999). *Sustainable marketing: Managerial–ecological issues.* Sage Publications.

GoodStats. (2024). *Pengaruh produk ramah lingkungan terhadap preferensi belanja konsumen.* https://data.goodstats.id/statistic/pengaruh-produk-ramah-lingkungan-terhadap-preferensi-belanjakonsumen-Q2Gn2 GoodStats. (2024, Desember 25). *Di balik kampanye hijau Uniqlo: Benarkah berkelanjutan atau hanya greenwashing?* https://goodstats.id/article/dibalik-kampanye-hijau-uniqlo-benarkah-berkelanjutanatau-hanya-greenwashing-Wwlrq

Hartmann, P., Ibanez, V. A., & Sainz, F. J. F. (2005). Green branding effects on attitude: Functional versus emotional positioning strategies. *Marketing Intelligence & Planning, 23*(1), 9–29.

Impakter.com. (2024). *Is Uniqlo sustainable and ethical?* https://impakter.com/is-uniqlo-sustainable-andethical/

Kabarsiger.com. (2024). *Tiga perusahaan fast fashion yang sempat dituduh lakukan greenwashing.*

https://kabarsiger.com/read/tiga-perusahaan-fast-fashion-yang-sempat-dituduh-lakukan-greenwashing

Kotler, P. (2000). *Marketing management: The millennium edition.* Pearson Education.

Kotler, P., & Keller, K. L. (2012). *Marketing management* (14th ed.). Pearson Prentice Hall.

Kotler, P., Bowen, J., & Makens, J. (2014). *Marketing for hospitality and tourism* (6th ed.). Pearson Education.

Kumparan.com. (2024). *Perkembangan brand Uniqlo dan komitmen terhadap keberlanjutan.*

Liu, Z., & Hei, Y. (2021). Green marketing and consumer behavior: A systematic review. *Sustainability, 13*(14), 7640.

Mothersbaugh, D. L., & Hawkins, D. I. (2016). *Consumer behavior: Building marketing strategy* (13th ed.). McGraw-Hill Education.

Nyilasy, G., Gangadharbatla, H., & Paladino, A. (2014). Greenwashing: A consumer perspective. *Journal of Business Ethics, 125*(4), 693–707.

Peattie, K. (1999). *Green marketing.* Pearson Education.

Peattie, K., & Crane, A. (2005). Green marketing: Legend, myth, farce or prophesy? *Qualitative Market Research: An International Journal, 8*(4), 357–370.

Rahman, I., Park, J., & Chi, G. (2021). Consequences of greenwashing in the apparel industry. *Fashion and Textiles, 8*(1), 1–18.

Rosa Maria Dangelico, & Vocalelli, D. (2017). “Green marketing”: An analysis of definitions, strategy steps, and tools through a systematic review of the literature. *Journal of Cleaner Production, 165*, 1263–1279.

Schiffman, L. G., & Kanuk, L. L. (2000). *Consumer behavior* (7th ed.). Prentice Hall.

Schiffman, L. G., & Wisenblit, J. (2015). *Consumer behavior* (11th ed.). Pearson.

Sugiyono. (2019). Metode Penelitian Pendidikan (Kuantitatif, Kualitatif, Kombinasi, R&D Dan Penelitian Pendidikan). Bandung: Alfabeta

Suara Merdeka. (2024). *Milenial dan Gen Z Indonesia pilih produk karena ramah lingkungan.* https://jakarta.suaramerdeka.com/gaya-hidup/pr-1344788663/milenial-dan-gen-z-indonesia-pilihproduk-karena-ramah-lingkungan

Swastha, B., & Irawan. (2012). *Manajemen pemasaran modern.* Liberty Yogyakarta.

TerraChoice. (2009). *The seven sins of greenwashing.* TerraChoice Group.

Zhou, J., Sawyer, L., & Safi, A. (2021). Green brand image and environmental consumer behavior. *Sustainability, 13*(19), 10942.

Hasanah, Y.N. et al. (2025) ‘Entrepreneurial Marketing and Marketing Performance in Gen Z Entrepreneurs: Exploring the Mediating Pathways to Entrepreneurial Resilience’, Journal of Ecohumanism, 6798, pp. 3583–3602. Available at: https://ecohumanism.co.uk/joe/ecohumanism/article/view/6195/6323.

Hasbi, I. et al. (2025) ‘The Mediating Effect of Green Competencies on Ecological Behavior: Analyzing Functional Elements of Green Advertising’, International Journal of Sustainable Development and Planning, 20(2), pp. 771–779.

Mulyanie, S.D., Widodo, A. and Rubiyanti, N. (2025) ‘The Effect of Environmental Concern and Green Product on Green Purchase Intention with Environmental Knowledge as a Moderating : Conceptual Study on IKEA Indonesia’, International Journal of Scientific Multidisciplinary Research (IJSMR), 3(5), pp. 723– 738. Available at: https://doi.org/https://doi.org/10.55927/ijsmr.v3i5.251.

Unduhan

Diterbitkan

2026-08-01

Terbitan

Halaman

4776 - 4787

Bagian

Prodi S1 Administrasi Bisnis