Fardhani, Kenny Fachrian, Telkom University, Indonesia

• eProceedings of Management Vol. 3 No. 2 (2016): Agustus, 2016 - Program Studi S1 Manajemen (Manajemen Bisnis Telekomunikasi & Informatika)
  Pengaruh Customer Relationship Management (crm) Terhadap Loyalitas Pelanggan English First Samarinda
  Abstract  PDF