Development of a Bus Stop Design Guideline: Case Study on the Main Campus of Universiti Sains Malaysia (USM)

Mohamad Omar bin Bidin, Mohd Alif Ikrami bin Mutti, Hafeezur Rahmaan bin Mohd Yassin Rahmaan bin Mohd Yassin

Abstract

Non-conducive bus stop designs can cause various problems to passengers, bus drivers and other vehicles on the road. A preliminary survey has revealed that specific guidelines have yet to be established as a reference for bus stop designs – to cater for consumer needs – especially in Malaysian university campuses. This study was conducted to initiate the set up of a guideline for a bus stop design in a university campus that meets users’ needs; such as to provide ease of access, adequate comfort and safety. This study was conducted via qualitative methods by using a case study approach in Universiti Sains Malaysia (USM). A total of 24 respondents from different groups were interviewed, while five bus stops were selected as sample studies. The findings show that there are currently various design problems which concerned a number of aspects; such accessibility, comfort, and safety. By referencing various design guidelines, as well as principles explained in the Universal Design Guidelines, a bus stop design proposal for use in university campuses was developed. The proposed guideline provides a general overview of the 13-component physical criteria of the bus stop which should be adhered to, in order to meet the needs of various users in the USM campus. This guideline may serve as a critical reference to designers, architects or developers in building better, user- oriented bus stops in the future.

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