Ariyanti, Maya, Telkom University, Indonesia
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Proceeding of International Seminar & Conference on Learning Organization 2016 - Articles
The Influence of Customer Experience towards Customer Satisfaction and Loyalty on Plaza Telkom
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Proceeding of International Seminar & Conference on Learning Organization 2016 - Articles
The Influence of GRONROOS’S Service Quality Model on Triple Play’s Customer Satisfaction
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Proceeding of International Seminar & Conference on Learning Organization 2018 - Articles
DECISIONS ANALYSIS OF CONTRACTOR SELECTION PT. ERICSSON INDONESIA USING ANALYTICAL HIERARCHY PROCESS METHOD
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