Analysis Of The Effectiveness Of A Website As A Tool For Gathering Public Aspirations At The West Java Regional Representative Council Office

Abstract

With the rapid advancement of technology, changes are constantly taking place. Advances in technology allow
humans to continue to create new things that can benefit humanity. The term digitalization is now a common thing
for the community. People have been innovating a lot to shorten as much as possible the time needed to
complete a job effectively and efficiently. The era of digitalization is slowly spreading in all directions, making
the lives of many people more practical. By digitizing government activities, for instance in aspiration taking or
online aspiration, the government can improve public services and serve the community easily, openly and
quickly. By using qualitative methods, this research will get results from observation and interview techniques.
Observations were made by the author directly in the field, and followed a series of activities by members of the
DPRD. The results of this study are expected to inspire prospective researchers to further research the same topic
so that the research does not stop here. The results of this study are also expected to help the Secretariat of the
DPRD of West Java Province to improve the current aspiration-taking system in order to increase the
effectiveness and optimization of the system.
Keywords-government, digitalization, online aspiration