Pengaruh Work-Life Balance Terhadap Turnover Intention Melalui Burnout Pada Karyawan Generasi Z
Abstract
Tingginya turnover intention pada karyawan Generasi Z menjadi isu penting bagi organisasi, mengingat dominasi kelompok ini di dunia kerja. Generasi Z memiliki ekspektasi tinggi terhadap work-life balance, namun juga rentan mengalami burnout akibat tekanan kerja dan dinamika lingkungan yang cepat berubah. Penelitian ini bertujuan menganalisis pengaruh work-life balance terhadap turnover intention dengan burnout sebagai variabel mediasi pada karyawan Generasi Z di Indonesia. Pendekatan kuantitatif digunakan dengan desain deskriptif dan melibatkan 198 responden dari berbagai sektor industri melalui survei daring. Analisis data dilakukan menggunakan Structural Equation Modeling–Partial Least Squares (SEM-PLS) dengan bantuan SmartPLS versi 4.1. Hasil menunjukkan bahwa work-life balance tidak berpengaruh langsung terhadap turnover intention, tetapi memiliki pengaruh negatif signifikan terhadap burnout. Burnout sendiri terbukti berpengaruh positif signifikan terhadap turnover intention. Artinya, work-life balance yang baik dapat menurunkan burnout, yang pada gilirannya menekan keinginan untuk pindah kerja. Temuan ini menekankan pentingnya perhatian organisasi terhadap kesejahteraan mental dan beban kerja karyawan muda. Kebijakan yang mendukung work-life balance tidak hanya meningkatkan retensi, tetapi juga mendorong terciptanya lingkungan kerja yang produktif, adaptif, dan berkelanjutan di era digital. Kata Kunci - Work-Life Balance, Turnover Intention, Burnout, Generasi Z
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