Kamalliah, Siti, Telkom University, Indonesia

• eProceedings of Management Vol. 9 No. 2 (2022): April 2022 - Program Studi S1 Manajemen (Manajemen Bisnis Telekomunikasi & Informatika)
  Analysis Interaction E-Wom Of Online Transportation User On Twitter Social Media To Increase Customer Engagement Using Social Network Analysis (Study On: Gojek And Grab)
  Abstract  PDF