Analisis Kelayakan Implementasi Sistem Dashboard Terintegrasi pada UMKM Menggunakan Framework TELOS (Studi Kasus: PT Vidogarmen Indonesia
Abstrak
Transformasi digital menjadi kebutuhan fundamental bagi UMKM untuk mengatasi inefisiensi operasional dan meningkatkan daya saing, namun 70% program teknologi berskala besar mengalami kegagalan akibat ketidaksesuaian teknologi dan perencanaan yang buruk. Penelitian ini bertujuan menganalisis kelayakan implementasi sistem
dashboard terintegrasi pada UMKM menggunakan Framework TELOS (Technical, Economic, Legal, Operational, Schedule). Metode penelitian kualitatif dilakukan melalui triangulasi sumber dengan tim pengembang sistem, ahli kelayakan, dan calon pengguna. Data dianalisis menggunakan Software Bill of Materials untuk aspek teknis dan
capital budgeting untuk aspek ekonomi. Hasil penelitian menunjukkan bahwa implementasi sistem layak pada seluruh dimensi TELOS dengan investasi awal Rp145.290.274 menghasilkan NPV positif Rp95.411.022, IRR 33,36% (melebihi MARR 10,7%), dan Payback Period 3,0 tahun. Analisis sensitivitas mengidentifikasi tingkat adopsi
pengguna sebagai variabel paling kritis. Penelitian menyimpulkan implementasi sistem dashboard layak dilaksanakan dengan rekomendasi program pelatihan intensif untuk mitigasi risiko adopsi pengguna dengan literasi digital minimal pada UMKM.
Referensi
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