A Networked Perspective On Business Model For Sap Managed Services

Abstrak

This study seeks to answer the question how to visualize SAP Managed Services business model using networked
business model recently proposed by (Palo & Tähtinen, 2011) and find the modified networked business model
framework for SAP Managed Services case. This study applies case study from selected company. By examining
the SAP Managed Services business model from a networked perspective, this study creates tools for both
researchers and managers to plan, develop, produce and maintain SAP Managed Services.